
i pay my bills at the start of the month so i rely on the payment notifications getting here. i also know they can be late so i always try and be first to discuss it in advance with any service billling agency. ( i know they fell short short on getting the gift of forgiving so i race them for it. ) i did just such a thing with the village link, my internet service provider. i emailed one of them ( levleit@thevillagelink.com ) recently using their site homepage at http://asheville.thevillagelink.com/ after noticing that the payment notice was a week late. ( for the record i usualy have my notices and pay my bills within the first two weeks of each month. ) ok, so here is how it went...i mailed leviet the 15th of march. any way the idea was to remind them to remind me and thereby keeping my connection ( all the businesses i do business with have an understanding of this, if they forget it is not my fault so therefor i am not punished ). i have been with these people at the village link for years now so if they are any sort of good business they understand, instead they did not. i am hurt. a second notice was mailed off on the 19th of march which meant it would be at least three weeks into the month till i so much as got a notice of payment due, then on good will i had a few days to pop the 20 bucks into the envelope as i always do. now here is the thing you all. the people billing me live in stockbridge, mi but the people i pay are within walking distance of me here in asheville nc. so who do you think pulls the plug, the people that get a nice twenty dollar bill from me each month, or, have they left their dirty work up to their daddy in stockbridge?? go figgure.
i need some feed back on his you all. how would you feel if your isp did you this way? should i wait for them to apologise to me?
exact copy of email to levleit@thevillagelink.com on 3-15-2007 5:32pm
this is to let some one there with the village link know that the notice for payment has not arrived like it always does. will you talk with your mailer telling him/her to mail a copy of the notice to me and then will you mail me back telling me you did so i can rest more at ease i have an internet connection? thank you.
leroy william skees
543 johnston school rd.
asheville, n. c.
28806
828-350-9553
a copy of envelope showing day second notice was mailed me.

this is how i got the money to them each month, see any thing wrong with it? yes, i did ask and i will like an answer, see any thing wrong with how i mailed them the money each month?

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